Reviews
Margarita Esguerra
21:36 11 Jul 25
Quang is exceptionally professional and efficient. His deep expertise and clear communication make even complex issues easy to understand. He takes the time to explain every detail thoroughly and ensures I'm completely informed. His recommendations are thoughtful and tailored to keep our equipment running smoothly and efficiently. Very friendly and outstanding customer service from start to finish!
Maureen Monemjou
23:49 09 Jul 25
We are extremely happy with Anchor. From the moment Bas, came into our home, he was very polite and professional. The 2 men we had who installed our new A/C and furnace were polite, clean and very professional. It was extremely hot, but they had a smile all day and it was a long day for them.I would highly recommend Anchor for all your heating and cooling needs. Best company to work with.
Gaston Pilon
15:13 03 Jul 25
The service was quick, friendly and professional. Miguel knew what he was doing, was friendly and explained an issue that came up. This issue was due to rain and lightning not being able to check but he explained it to me and assured me there was no risk of anything going wrong.
This is the type of service I expect and always received from Anchor.
Thank's a lot for superior service
This is the type of service I expect and always received from Anchor.
Thank's a lot for superior service
Tanya Rippstein
16:52 27 Jun 25
I had my yearly inspection on my AC unit today. Miguel Q serviced the machine. He did an amazing job and went over and above to clean my unit that was very much in need of some TLC. He was great at explaing things and giving tips to make my ac last longer.
Overall, wonderful experience.
Overall, wonderful experience.
Stuart Nicholson
19:11 24 Jun 25
Kwang responded to my request to examine our central air conditioner’s poor cooling performance. What a knowledgeable, kind and professional person he is.
He diagnosed the problem quickly and explained fully that this old AC was leaking refrigerant and showed us how he arrived at that analysis. This was the day before a record breaking few days of 31-36 degree weather.
He also gave us many great tips on how to get the most out of the unit and our interior airflow until we could get a new unit installed in a couple of days.
What a treasure this man is. I am sure that his company is well aware of that and expect that they treat him accordingly.
His colleagues Felix and Mahad, who installed our new AC unit, were similarly friendly, efficient, knowledgeable and methodical, taking pride in their work.
They worked diligently in 36 degree (45 humidex) sunny weather. They also demonstrated and explained their installation very well which we are now enjoying as the heat wave continues. Anchor is fortunate to have them as great ambassadors for their company.
He diagnosed the problem quickly and explained fully that this old AC was leaking refrigerant and showed us how he arrived at that analysis. This was the day before a record breaking few days of 31-36 degree weather.
He also gave us many great tips on how to get the most out of the unit and our interior airflow until we could get a new unit installed in a couple of days.
What a treasure this man is. I am sure that his company is well aware of that and expect that they treat him accordingly.
His colleagues Felix and Mahad, who installed our new AC unit, were similarly friendly, efficient, knowledgeable and methodical, taking pride in their work.
They worked diligently in 36 degree (45 humidex) sunny weather. They also demonstrated and explained their installation very well which we are now enjoying as the heat wave continues. Anchor is fortunate to have them as great ambassadors for their company.
Brad Thomas
13:29 20 Jun 25
Nadar and Myles came to my new condo to install a new AC unit on the balcony. Both men were extremely knowledgeable and answered all my questions. Being in the trades myself I know what is expected when being in someones home. Both were professional and treated my place like their own. Adjustments had to be made and they were completed with great care and in a timely manner. There would be no hesitations in recommending Anchor for any future HVAC needs.
Gord Smith
20:14 11 Jun 25
Anchor accommodated our rush job request and sent Shannon F to complete it. He was amazing! Courteous, professional and very friendly, truly a pleasure to deal with! We’ll definitely be calling Anchor for any further HVAC needs, thank you very much!
don carter
16:11 08 Jun 25
We turned on our AC for the first time this year two days ago and watched as our indoor temperature went steadily up instead of down. Thinking that there was a problem caused by our new November furnace installation which also required so AC changes I called for tech help on a Saturday afternoon thinking that they would sendvsomebody out next week. Instead I got a call twenty minutes later from Ray- a service tech- he asked me two simple questions- was indoor panel breaker on ( yes) and was the outdoor breaker on(no)- thirty seconds to tell me how to take it out and flip it and everything was working fine. My fault but his quick response saved us both time . Excellent proactive service. Thank you.
Don
Don
Lothar Brachmann
20:18 21 May 25
I like to express my Thank You to Mr.Ray ,a Technician at Anchor Home Comfort Center. Mr.Ray has been our Technician for many ,many years and has been always very respectful ,friendly and trust worthy in dealing with us and our equipment .Mr.Ray is an triple AAA operator and we are looking forward to the coming years , we are in good hands with Anchor Home Comfort and Mr.Ray as our Technician. I recommend this company . Thank You!
HY W
14:03 13 May 25
I have been using Anchor's services for 6 months now.
HVAC team - professional and knowledgeable.
Electrical team - professional and knowledgeable.
Plumbing team - professional and knowledgeable.
I have nothing but good things to say about Anchor to date. Scheduling appointments (even last minute emergency)with the service manager was super easy and he was also very pleasant. Work is top notch, when they leave you can't tell they've done work in your place. Highly recommend.
HVAC team - professional and knowledgeable.
Electrical team - professional and knowledgeable.
Plumbing team - professional and knowledgeable.
I have nothing but good things to say about Anchor to date. Scheduling appointments (even last minute emergency)with the service manager was super easy and he was also very pleasant. Work is top notch, when they leave you can't tell they've done work in your place. Highly recommend.
Turan Cetiner
13:32 30 Apr 25
Fast, accurate service and repair with full knowledge of our existing Lennox system.
Debbie Casey
23:42 29 Apr 25
Ray is knowledgeable, efficient and friendly. Always look forward to seeing him.
George Matthews
16:17 26 Apr 25
Ray Routhier did an excellent maintenance on the air conditioning unit. He is very friendly and courteous.
Stephanie Way
09:49 25 Apr 25
The service man was extremely pleasant and professional and very thorough. I would strongly recommend them.
Tim Krawchuk
14:28 03 Apr 25
Shannon’s professionalism is unmatched. He has performed the maintenance service on my HVAC equipment for several years. His work is top notch and he takes the time to answer all of my questions. I highly recommend Anchor Home Comfort and Shannon!
h h
01:21 15 Mar 25
Just get a new hot water tank install a few days ago. Ahmad M and Sam show up on time. The team work fast and tidy. They work very professional. And Anchor home comfort customer service is very helpful and straightly. The company offer a competition price. I am very happy with the company. will do business with company in the future for sure.
Daniel Pierre-Antoine
16:51 25 Feb 25
Great work by Félix and Miguel on our new water heater. The work started right on time and they walked us through the work that was done at the end. The new install is more practical than the original one (by another company), with new shut-off, updated venting, etc. They also explained the adjustments for the new equipment and what to expect. All that with a smile.
Guy Beauregard
20:02 10 Feb 25
This was my first experience with Super Plumber, a sub-branch of Anchor Home Comfort, and the service was exceptional. The dispatcher was friendly and assisted me throughout the booking process. Dan N. was the contractor assigned to address my issue. He answered all my questions and concerns and did an excellent job. I would highly recommend Anchor Home Comfort for any future plumbing needs.
James X
16:55 04 Feb 25
All of the wonderful experience started from the dispatcher: she is so kind, patient, and knowledgeable. You would understand how terrible the feeling one would have, when the shower and bath drainage was clogged and family start to complain toward you. Luckily, I called Anchor, and immediately began to know I was in the good hand.
Next day in the early morning, Cat came to knock on the door , and did the diagnosis, proposed solutions, and gave me price. He has been professional, efficient, and thorough.
I am very happy with the whole experience with Anchor and their wonderful employees. I am thankful for their had work. Wish all the best.
Thanks again. You guys will be the first to call for help if there is any other problems coming up. Would like to recommend them to my friends in need.
Next day in the early morning, Cat came to knock on the door , and did the diagnosis, proposed solutions, and gave me price. He has been professional, efficient, and thorough.
I am very happy with the whole experience with Anchor and their wonderful employees. I am thankful for their had work. Wish all the best.
Thanks again. You guys will be the first to call for help if there is any other problems coming up. Would like to recommend them to my friends in need.
Proudly serving Ottawa and the surrounding communities, Anchor Home Comfort expert HVAC technicians provide reliable heating, cooling, and indoor comfort solutions wherever you call home.
Ready for fast, reliable heating and cooling services in Ottawa? Call us at (343) 883-7228 to speak with one of our professionals, or schedule your service online today!
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